Lady Izzabelle
Support
|
Please complete all details of your enquiry |
Important
information: Our server seems
to be blocked by Hotmail and AOL so if you purchased using one of those accounts
look for an email from one of our "gmail" accounts or send an email
to support to receive the download information.
What is my password?
After your purchase your purchase is manually processed and may take some time (generally right away) . You will be emailed with your download password. The password field is cAsE sensitive and does not ignore blank spaces so be careful when copying and pasting.
Hey, I didn't get an email!
Please check your spam / bulk / junk email box. Our email may of been seen as spam.
Still can find our email?
No problem : email us using the form below so you can be assured to
receive your file.
I am logged in but don't seem to be able to download the file
successfully...
We recommend Internet Explorer, Mozilla Firefox or Safari browsers. Other browsers are not tested and may not support our download routine.
No no no! Nothing is working!
We apologize for the inconvenience and ask that you send an email
using the form below requesting download assistance.
Thank you for your patience.